Customer data ethics makes its first appearance on the Gartner Hype Cycle for Digital Marketing 2020 as it has moved into the Innovation Trigger phase of the Hype Cycle, according to Gartner, Inc. Customer data ethics focuses on aligning business pra...
CIOs have increased their organizational credibility during the COVID-19 pandemic, but there are more complex challenges that CIOs must tackle during the recovery to sustain their elevated value, according to Gartner, Inc.
Worldwide IT spending in the banking and securities sector is expected to decline nearly 4.7% to $514 billion in 2020, according to Gartner, Inc. Spending on devices such as PCs and mobile devices will see the largest decline, falling 12.1%, followed...
The worldwide infrastructure as a service (IaaS) market grew 37.3% in 2019 to total $44.5 billion, up from $32.4 billion in 2018, according to Gartner, Inc. Amazon retained the No. 1 position in the IaaS market in 2019, followed by Microsoft, Alibaba...
Nearly 90% of HR leaders feel their organization has been ineffective or flat at increasing diversity representation, according to a survey by Gartner, Inc.
High-performing sales managers disproportionally focus more of their discretionary time on customer facing activities geared toward near-term commercial wins, according to Gartner, Inc. However, many sales managers are constantly distracted with figh...
